Troubleshooting

Solutions for common issues, whitelisting agents and debugging checks.

How to Whitelist Our Agents

If your server uses a firewall, IP allowlist, or rate limiter, you may need to whitelist Chglog's monitoring agents so they can reach your services. Why whitel...

Common Issues

Solutions to frequently encountered issues. Check shows "Unknown" status A check starts with an unknown status and will update to up or down after the first ex...