Purchasing & Auto-Renewal

Credits are purchased through Stripe in pre-defined packages.

Buying credits

1. Go to Billing → Buy Credits (team admin required).
2. Choose a credit package.
3. Complete the purchase via Stripe Checkout.
4. Credits are added to your team's balance immediately after payment.

Auto-renewal

To ensure monitoring never pauses, enable auto-renewal:

1. You must have a saved payment method (added during your first purchase).
2. On the Billing page, toggle Auto-Renew on.
3. Select which credit package to auto-purchase.

When your balance is low, Chglog will automatically charge your saved payment method and add credits.

Managing your payment methods

Click Customer Portal on the Billing page to open the Stripe-hosted dashboard where you can:

• View past invoices and receipts.
• Update or remove payment methods.
• Download invoices for accounting.